The additional ‘beauty’ is that the DUSEJA’s Surgery, the workshop, is on-site and it’s a completely open plan environment where you can watch the experienced mechanics and technicians ply their enviable skills to your own bike. Four work bays, complete with all equipment, tools, hoists, compressors and diagnostics required for most jobs, are to hand – along with the final touch, a wash bay.
One important point to remember is that this is a BSF zone. In the case of a repair or service, you will be advised of the requirements and the timing involved. If anything untoward should come to light during the work process, you will immediately be advised of a delay or possible additional costs in finishing the job in hand. Notifications are made by instant, job card related and computer generated SMS. This is followed up by an official email.
A repeated testimonial for the workshop is very simple, “Whenever I ride out of here, after a service, my bike feels just like new again!” It is great to know that; and the mechanics enjoy hearing the words, too.
Each job sets the benchmark for the following one and that is the very reason why the Surgery is chosen by so many owners. The mechanics can and do operate on just about every motorcycle brand in existence. The envied reputation of the Surgery is well-known throughout the UAE. It is only some brand-specific diagnostics, which must be fulfilled independently.